ShopGoodwill Card Sort

A hybrid card sort built to evaluate ShopGoodwill's category structure. Participants drag items into predefined sections and either use existing sub-sections or create their own, giving me raw data on how people naturally organize the site's inventory. The researcher dashboard visualizes sorting patterns with similarity matrices, dendrograms, and category agreement metrics.

ShopGoodwill Tree Test V2

The second iteration of my tree test, redesigned based on findings from V1. Participants complete shopping tasks against a revised category structure, rate difficulty after each task, and provide open-ended feedback. The researcher dashboard includes real-time analytics and CSV export.

ShopGoodwill Tree Test

The first version of my tree test, now closed with 12 completed sessions. This study established baseline findability metrics for ShopGoodwill's original navigation structure. The results dashboard surfaces success rates, navigation path analysis, and task difficulty scores that informed the V2 redesign.